Accessibility statement
Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.
This declaration of accessibility applies to Global Solution Center website
Compliance status
The Société Générale – Global Solution Center site is partially compliant with WCAG 2.2 Double-A (AA) level due to the non-conformities and deviations listed below.
Test results
The compliance audit carried out by Ipedis reveals that the compliance rate is 65,63%:
- 21 compliant criteria
- 11 non-compliant criteria
- 24 non-applicable criteria
Non-accessible content
The contents listed below are not accessible for the following reasons.
Non compliance
Several elements of non-compliance are described in this document, some of which are recurrent on several pages:
- The ‘Go to content’ skip link does not work.
- The logo image link contains a label via the aria-label attribute, but the image content is not included in this attribute.
- The title of a certain section is not in a title tag.
- The PDF does not comply with the accessibility standards on the PDF Accessibility Checker (PAC).
- The rest of the sub-menu content is not visible and cannot scroll in the responsive version.
- The screen reader reads a link when the component opens a modal window.
- Some content is partially visible when the content is in portrait.
- An empty <p> tag is used to visually create space between paragraphs.
- The informative image has no text alternative.
- Insufficient contrast between text and background (< 4.5:1).
- The page title and title hierarchy are not relevant
- The title of the links does not allow the destination to be understood.
- The elements visually represent a list, but are not recognised as such by the screen reader.
- The submit button has a title similar to the field label.
- Column headings and table row headings are not correctly vocalised by the screen reader.
- Some videos do not have a text transcript.
- Some videos do not have subtitles.
- Decorative images in the content are not ignored by the screen reader.
- The contrast between the text inside the image and the background is insufficient.
Derogations for disproportionate burden
No derogation identified.
Content not subject to the obligation of accessibility
No content not subjected to accessibility requirements.
Establishment of this declaration of accessibility
This statement was made on 27/08/2024,
Technologies used for the website development:
- HTML5
- CSS
- JavaScript
The tests of the web pages were performed with the following combinations of user agents and screen readers:
- NVDA avec Google Chrome
The following tools were used in the evaluation:
- Web Developer Toolbar
- Accessible Color Picker
- Taba11y
- Tanaguru
- Assistant RGAA
- PDF Accessibility Checker (PAC) 2021
Pages of the site having been the subject of the verification of conformity:
- Homepage
- General Conditions
- Accessibility Statement
- Contact us
- Site map
- Search
- CSR Program
- About us
- WHY SOCIETE GENERALE GLOBAL SOLUTION CENTRE
- Nallurhalli Lake
Feedback and contact information
If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of Société Générale at the following email address: GSC-information@socgen.com
Contact channels
This procedure is to be applied in the following case:
You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.
- By submitting a complaint to the Defender of Rights
(https://www.defenseurdesdroits.fr/en/contact) - Contact the representative of the Defender of Rights in your region
(https://www.defenseurdesdroits.fr/saisir/delegues) - Send a letter by mail (free of charge, do not put a stamp on it)
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07