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General Conditions

Societe Generale Global Solution Centre (SG GSC) recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Societe Generale Global solution centre website and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our offline customers. By visiting and/or using our website, you agree to this Privacy Policy.

Societe Generale Global Solution Centre (SG GSC) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we collect

We may collect the following information:

  • Name
  • E-mail ID
  • Phone Number
  • Any other personal information, if required

Use of information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use your information to respond to you, regarding the reason you contacted us.

Disclosure of information

We may share information with our business partners for processing of information. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Security of the Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

While we use encryption to protect sensitive personal information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Phone:+91-80- 6731 5000

If you have any questions about this Policy or other privacy concerns, you can also email us at info@socgensolutions.com